Effective 6 October 2026 · Българска версия
This is an English translation provided for convenience. In case of discrepancy, the Bulgarian version prevails.
This website and the services described on it are provided by:
Below we are referred to as "the Company", "we" or "us". Any person using the website or requesting a service is referred to as "the Client", "the User" or "you".
These Terms govern:
By using the website you confirm that you have read and accept these Terms. If you do not agree with them, please do not use the website.
We operate in building surveying and documentation, energy efficiency and design, including:
Some of these activities are performed by or together with licensed partners entered in the relevant Bulgarian registers (including the register of the Sustainable Energy Development Agency, AUER). For each engagement we tell you who will perform which part of the service.
The content of the website — articles, regulatory overviews, calculators, indicative prices and timelines — is provided for general information purposes. It:
Calculator results and any indicative amounts are approximate and depend on the actual characteristics of the building. Only a written offer issued by us for a specific property is binding.
Timelines start running once all of the following are in place: a written engagement, the first payment (if agreed), and access to the building and available documentation.
Timelines are extended accordingly in the event of: missing or late provision of documents and access; adverse weather preventing measurements and inspections; delays by third parties and public authorities; and circumstances beyond our control.
We may suspend access to website features in the event of a breach of these rules.
We perform our services with due professional care, in compliance with applicable Bulgarian law and technical standards. Technical passports and survey reports are prepared and signed by appropriately qualified professionals.
We are responsible for the compliance of the documents we prepare with regulatory requirements. We are not responsible for:
Our total liability per engagement is limited to the fee paid for that engagement, except in cases of intent or gross negligence and except where the law provides for greater liability. We are not liable for lost profits or indirect damages.
Where the Client is a consumer within the meaning of the Bulgarian Consumer Protection Act and the contract is concluded at a distance or off-premises, the Client has the right to withdraw from the contract within 14 days without giving a reason, under Art. 50 et seq. of that Act.
If you expressly request that performance begin before that period expires and the service is fully performed, the right of withdrawal is lost. In case of partial performance you owe a proportionate part of the price for the work carried out up to the point of withdrawal.
To withdraw, notify us at [email protected] or at our correspondence address.
Complaints should be submitted in writing to [email protected], describing the non-conformity and attaching supporting evidence. We respond within 30 days. Where a complaint is justified, we remedy the non-conformity at no additional charge or reduce the price.
All website content — texts, articles, photographs, graphics, the "Саниране БГ" logo, structure and source code — is our property or lawfully licensed to us and is protected under the Bulgarian Copyright and Related Rights Act.
Permitted: reading, printing and quoting short extracts with clear attribution and an active link. Prohibited: reproducing whole articles, systematic copying, adaptation and commercial use without our written consent.
Copyright in the designs and reports we prepare is governed by the specific contract. The Client receives the right to use the delivered documents for the purposes for which they were commissioned.
We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act. Full details — what we collect, on what basis, for how long, and your rights — are in our Privacy Policy.
The website may contain links to external sites (regulatory registers, Facebook, Google and others). We do not control and are not responsible for their content. Their use is subject to the terms of the respective providers.
We aim to keep the website continuously available but do not guarantee uninterrupted or error-free operation. Interruptions may occur for maintenance, updates, or for reasons attributable to hosting and internet providers. We reserve the right to change, restrict or discontinue features.
We may update these Terms. The current version is always published at this address, with its effective date. Contracts already concluded remain subject to the Terms in force at the time of conclusion.
Bulgarian law applies. Disputes are to be settled by negotiation and, failing agreement, by the competent Bulgarian court.
Consumers may also contact:
For questions about these Terms:
TECHCONSULT 2023 Ltd. (Sanirane BG)
Yambol, Bulgaria
Phone: +359 879 472 874
Email: [email protected]
Last updated: 6 October 2026
